Mainstream media did not reflect reality for countless unreflected, underrepresented, and underserved communities; now, thanks to the net, we can better hear them. And mainstream media did not uniformly inform the entire nation; we just couldn’t know who all was uninformed, but now we have a better sense of our failings.
The mass is dead. I don’t regret its passing. In some ways, we need to learn how society managed before media helped create this monster. In other ways, we need to recognize how we can use new tools — the ones the bad guys have exploited first — to better connect and inform and manage society. Let’s begin by recognizing that the goal is not to create one shared view of reality but instead to inform discussion and deliberation among many different communities with different perspectives and needs. That’s what society needs. That’s what journalism must become
— Jeff Jarvis, “Death to the Mass(es)!“
Læs også hans “Democracy Dies in the Light“, endnu en gang om journalisme.